"Redefining Patient Relations in your Practice"
Master Coach
Patient Communications Expert
Personal Values Statement
I believe that helping you create loyal clients goes way beyond the usual and expected. I see making things "different" as part of our challenge in the healthcare field. Together, we will seek out opportunities to support patients on their journey to better health. As the climate of healthcare changes, I want to help patients move beyond being "fixed" by their doctors, to taking a more active role in choosing to make personally relevant, informed decisions that will serve them well. Empowered people who feel well served place a higher value on the services we have provided for them, and from that perceived value comes our "success".
Andee Silverman
Mission Statement
It is our mission to be a powerful catalyst in creating changes in the way physicians, who provide elective healthcare procedures, communicate and build relationships with their patients. Let us help you create an atmosphere that empowers your patients to proactively participate in their healthcare choices and outcomes.
"Patients do have choices - help them choose you"
Do you know what motivates your patients?
People are motivated by different things. Understanding these motivations and making things personally relevant for each patient can increase a patient's perceived value in what you have to offer.
Studies show that patients make purchasing decisions based on their experience in your practice. Your communications with patients, their interactions with you and your staff and the overall experience they have in your office directly impacts your patient's choices and your bottom line. What are you doing to understand what motivates your patients?
"Don't leave your success to chance"
Imagine the possibilities (215) 677-2825 / info@practiceenhancer.com
If you are like most healthcare professionals, at one time or another you have utilized the services of a consultant, a practice management company, read motivational books or attended seminars on marketing. Chances are you have learned about 90% of what you need to make things work in your practice.
What if there was a company that could help you learn the other 10%? Imagine the possibilities...
Contact us today to see how we can help you.
"Andee is a great asset to any physician who is in elective healthcare. I am a board certified anesthesiologist specializing in Pain Management and Medical Aesthetics. I have worked with Andee for about a year and she has helped us significantly with our spine medicine practice and the medical spa in Colorado. I have no reservation in recommending Andee to help physicians who are in elective healthcare. It is very important to work with a knowledgeable coach to be successful in running a cash practice." Decatur, Alabama "All I can say is that Andee has been a huge part of my learning how to interact and communicate properly with patients and think outside of the box when it comes to the presentation of my USP. After working with Andee for the past 6 weeks, I can say that I trust her like a sister and respect her like a mentor. I look forward to continuing our work for a long, long time and I am happy to be aboard. Great blessings to this wonderful and powerful woman. Thank you."
Is the economy hurting your practice?
Boost your Practice by $50,000 this year!
E. K., MD, FRCA
Denver Spine Institute at Blissful Med Spa
Lakewood, Colorado
"Andee pays strict attention to detail while never losing focus of the patient. Her knowledge transcends occupational lines while her wisdom in dealing with people, whether patients, customers or employees, sets her apart from all of the rest. Results are key: 18 years of private practice, 2008 economy weak at best and my practice is up over 17.5% this year through September 30. Thanks to Andee - she is a part of the reason for this extraordinary growth!!!"
"It is the intangibles that you possess that make you stand above all others that I have worked with, and I have worked with arguably the best the chiropractic profession has to offer. What are these intangibles? First, is your passion for all of the patients and if I understand the steps, then everyone wins. Ultimately, the patient will have a better quality of life. Your wisdom is evident in having answers to my many questions. Next, is your encouragement, knowledge and understanding when I struggle to understand certain aspects of the process. And lastly, the fire that you have ignited in my office as a result of the confidence you have instilled in me with your coaching is very noticeable by all. I look forward to what is ahead with great anticipation! In terms of practice consultants/coaches, you are to spinal decompression what "The Bear" was or "Joe Pa" is to college football! Your value to doctors, their staff, patients and decompression therapy is ineffable! I hope you realize this! Thanks again, and I look forward to our working with you and your company for years to come."
A. L., DC
"As one who studies and practices the teachings of respected Total Quality Management pioneers: Dr. Deming, Tom Peters, Bob Waterman, Jr. etc, I automatically migrate to these quality oriented, like-minded individuals. Very few people truly understand the value of customer service and the process of creating the customer service experience. Andee understands and has come to master this."
"Her extensive training in relationship building, married with her personal drive and dedication has resulted in an individual that possesses superior skills. In a time where bottom line motivation becomes a catalyst for destruction, there comes out of the midst people like Andee who dig in, are unshakable in their values and know that customer service oriented companies will truly be the ones that survive in the future. She is an asset in the truest sense and I honestly recommend you not let such an opportunity pass you by for she will make an immediate impact on your practice."
A. D., DMD
Founder and Director of the Dennis Center for Oral Rehabilitation
Willingboro, New Jersey
M. E., DC
Vista, California
